Terms & privacy
Terms and privacy, in plain words.
What you agree to, what we promise, what we keep and how to get it deleted. (Last updated: 2026-09-25)
Who we are
- RainServer is made by the Rain Cleaner team (T. Vasilev). Contact: support@raincleaner.eu.
- These terms cover the RainServer program, the web dashboard and your subscription. The Rain Cleaner terms and privacy policy apply to everything else on raincleaner.eu.
Your account and the trial
- You sign in with a one-time code sent to your email. The first sign-in creates an account with a free 7-day trial for one server.
- When the trial or a plan ends, the account becomes read-only: servers keep reporting, but cleanups, fixes, remote actions and automation stop.
- An account whose trial ended and that never had a paid plan is deleted 60 days after the trial ended.
Plans, payment and renewal
- Plans are billed monthly or yearly in advance and renew automatically until you cancel. Prices include VAT where it applies.
- Checkout, invoices, VAT and card handling are done by Stripe. We never see your card details.
- You can change or cancel your plan any time in the billing portal. After cancelling you keep access until the end of the period you paid for.
Refunds and withdrawal
- When you subscribe you ask us to start the service right away. For the part already used, the 14-day right of withdrawal no longer applies.
- Even so: write to support@raincleaner.eu within 14 days of your first payment if RainServer does not work for you, and we refund that payment.
- A refund or a payment dispute ends the subscription it paid for.
Your servers, your responsibility
- RainServer runs with root rights on servers you control. It shows every action and its risk before running it, and it never runs DANGER items without a typed confirmation or MANUAL ONLY items at all.
- Keep your own backups. We are not liable for data loss or downtime caused by actions you or your team confirmed, and our total liability is limited to what you paid us in the last 12 months, except where the law does not allow such a limit.
- Do not use RainServer on servers you are not allowed to manage.
What we store
- Account: your email address, team members and their roles, plan and billing references from Stripe.
- From each server, once a minute: host name, OS, metrics, findings, service and container names, listening ports, cleanup candidates with their paths, and the history of actions.
- Never: file contents, passwords, SSH keys, environment variables or database contents. Secrets in log lines are masked on the server before sending.
How long we keep it
- Metrics: up to 30 days. Action history and resolved alerts: 7 days (trial), 30 days (Solo PRO), 90 days (Admin PRO), 180 days (Business), 365 days (Agency).
- Deleting a server removes its data at once. Deleting the account (Settings) removes everything at once.
- Stripe keeps payment records as tax law requires.
Who processes it
- netcup GmbH, Germany: the server that runs RainServer and stores the data.
- Stripe: payments, invoices and VAT.
- Cloudflare: network protection and delivery for raincleaner.eu.
- Emails (sign-in codes, alerts, reports) are sent from our own mail server.
Your rights
- You can ask for a copy of your data, a correction or deletion at support@raincleaner.eu. You can delete the account yourself under Settings.
- Legal basis: the contract with you (GDPR Art. 6(1)(b)); alerts and reports are part of that service. You can complain to your data protection authority.
Changes
- If these terms change in a way that matters, we email account owners at least 30 days in advance.
Get started
Running on your server in two minutes.
- Create an accountSign in with your email. The 7-day trial for one server starts right away; no card.
- Add your serverCopy the install command from the dashboard and run it with sudo. It shows what it will install and checks the signature of the download.
- Open itRun
sudo rainserverfor the terminal dashboard, or open the web dashboard.
Start free trial
The command the dashboard gives you
curl -fsSL https://raincleaner.eu/rainserver/install.sh | sudo sh -s -- --token YOUR_TOKENWant to read it first? install.sh · Install docs
- Ubuntu, Debian, Rocky, AlmaLinux, RHEL
- x86_64 and ARM64
- Removed completely with one command